IoT Solutions for Retail Facilities

ioX-Connect's Wireless Sensor communication can reach 2,000+ feet through 12+ walls non-line-of-sight using our XL Gateways.

You can connect up to 100 different ioX Wireless Sensors to 1 gateway. Gateways can also serve as range extenders if you have a big site where sensors will be installed more than 1,000 ft apart.

Although ioX Sensors have proven battery life of up to 7 years, the life span of a sensor's battery is heavily dependent on several factors, including:

• How frequently does the sensor transmit data (Heartbeat)
• How far the sensor is from the wireless gateway
• The obstructions that can cause difficulty in sending data (farther distance and obstructions require that the radio operate at longer intervals to send and receive data)

ioX-Connect Sensors and Gateways provide automated data logging. Our sensors can store up to 4,000 messages if the gateway connection is lost (non-volatile flash, persists through the power cycle). For 10-minute Heartbeat settings, this accounts for approximately 22 days of messages or readings. For 2-hour Heartbeat settings, our sensors can log up to 266 days of readings.

Plus, our gateways can save up to 50,000 sensor messages if its connection is lost. Our sensors and gateways can log all this data before sending it to the ioX-Connect platform—our sensor management and monitoring software—for cloud storage, trending, and analysis.

ioX-Connect wireless products use Encrypt-RF bank-level security, featuring a 256-bit exchange to establish a globally unique key and an AES-128 CTR for all data messages. Security is maintained at all communication points from sensor to gateway, gateway to software, and back again.

ioX-Connect's standard wireless products use several features to help protect sensor data in transit. The proprietary sensor protocol uses very low transmit power and requires specialized radio equipment to operate.

Typical wireless devices that run on non-proprietary communication protocols (Wi-Fi, Bluetooth, Zigbee) operate using different frequency bands, so you can't use them to eavesdrop on the radio communications from the ioX-Connect family of sensors. In addition, we use a robust packet tampering evaluation routine to ensure that traffic isn't altered between the sensors and the gateways. This enables us to check for well-formed data packets that only originate from ioX-Connect enabled devices. We have algorithms that protect against spoofing and re-transmission of wireless data packets to safeguard data further.

Absolutely! This is what sets ioX-Connect apart from all other IoT solutions out there. ioX-Connect's Analytics module allows you to combine data from different sources not just sensors to create cross functional reports, analyze and trend sensor data, interact with your historical data and collaborate across departments thereby giving you more insights into your business/operations.

Yes. The ioX-Connect platform can be fed with data from external sensors provided we can retrieve the external sensor data through some service like an API. Please reach out to us at: sales@iox-connect.com for more detail on integration capabilities.

Sensor data retention is dependent on the type of IoT Software Subscription you took/ have. ioX-Connect software is by default a data historian system, meaning we typically do not get rid of or purge your data while your account is active. However because sensors can generate so much data on an hourly/ daily basis we have to limit the amount of data being kept in an account at some point. This is to ensure there is no system degradation/ speed issues. So for lower tier accounts we can hold data for 6 months to 2 years depending on the number of sensors in the account and how often they report in. On higher tier subscriptions like enterprise level accounts, we would typically retain all data for as long as the account is active. If you have more questions around this, please reach out to us at: sales@iox-connect.com