Each plan is designed for a different scale of monitoring.

• ioX-Lite is ideal for small networks or pilot deployments (up to 10 devices).

• ioX-Core supports growing environments that need more devices and longer data retention.

• ioX-Edge suits advanced monitoring needs with faster sensor heartbeats and more dashboards.

• ioX-Pro is our enterprise plan — optimized for large multi-site networks, unlimited dashboards, and enhanced reporting.

A heartbeat is the interval at which a sensor reports its data to the platform.

• ioX-Lite sensors report every 120 minutes,

• ioX-Core every 60 minutes,

• ioX-Edge every 10 minutes, and

• ioX-Pro can report in less than 10 minutes for near-real-time visibility.

No. All plans include unlimited networks and sites, making it easy to manage multiple locations or facilities from a single dashboard.

Yes. All plans fully support ioX-Connect sensors and gateways, including LoRaWAN and proprietary RF devices. You can connect temperature, vibration, water leak, flow, and other sensors in the same network.

Absolutely. You can upgrade or downgrade at any time as your monitoring needs change. The system scales seamlessly without data loss or re-provisioning.

Data retention determines how long your historical readings are stored and accessible in the platform. Depending on your plan, you’ll have 3 to 18 months of standard retention, with the option to extend via an add-on.

Advanced workflows let you create automated logic between sensors — for example, shutting off a valve when a leak sensor triggers or sending a maintenance request when vibration exceeds a limit. Available in ioX-Edge and ioX-Pro.

You can enhance your plan with:

• Predictive Maintenance – condition-based and AI-driven maintenance recommendations.

• Advanced Analytics/Dashboards – deeper insights and custom data visualization.

• ioX-CMMS – full maintenance management integration.

• Extended Data Retention, Direct Text Notifications, and Asset GEO Tracking ($7.50/month per tracker).

No. ioX-Connect is built for plug-and-play deployment. Once sensors and gateways are powered on, they auto-register to your account and begin reporting within minutes.

All data is encrypted end-to-end (AES-128 + TLS) and transmitted securely. Our infrastructure and development practices are SOC-II compliant, ensuring enterprise-grade data protection.

Yes. Annual plans include a 10% discount, and custom enterprise pricing is available for networks with more than 100 devices. Contact sales@iox-connect.com for tailored options.