ioX-Connect Changelog

IoT Dashboards Update

Develope's Note: The release of our updated IoT Dashboards, is aimed at improving customer experience and allowing users to create their own IoT dashboards without needing input from our team. That being said, this is an initial release and we expect there to be some issues. Your feedback is essential—reporting any issues promptly helps us resolve them quickly and ensures that we can work to enhance the platform and improve this new functionality. If you experience a problem, please contact our support team at support@iox-connect.com so we can assist you as soon as possible.

Dashboards New Look

We implemented a completely new look and navigation for IoT Dashboard. This is a significant improvement from the previous display and allows users with multiple dashboards to more easily navigate this section.

1. Search for dashboards by linked site or dashboard name.

2. Sort the dashboard view by Name, Date Created or Site

3. Favorite a dashboard and use the quick filter under the navigation bar to quickly find your favorite dashboards

4. Switch between a grid view and a list view of dashboards.

5. Use the quick site filter in the left menu to filter dashboards by linked site.

Dashboard Tabs

We've added multi-tab functionality to the IoT Dashboards. This allows users to create multiple tabs for a dashboard and have multiple widgets per tab. Useful if you want to have a single dashboard for a site that has different sensors deployed.

1. To enable tabs on a dashboard, open the dashboard, click on the Settings icon to access the dashboard configuration window.

2. Click on the Enable Tabs slider

3. Give the new tab a name and click the Add Tab button. Repeat this to add additional tabs to your dashboard.

Dashboard Widgets

Developer's Note: We’re pleased to introduce the first set of new dashboard widgets, giving you more flexibility to build IoT dashboards tailored to your needs. This marks the start of a series of updates—expect additional widgets and expanded functionality in the coming months.

Known Issues: While this new functionality is now available, some widgets may still have minor bugs or issues that we are actively working to resolve. Some of these are as follows:

• The chart widget is missing a loading animation to indicate to the user that the chart data is loading data.
• There are some widget refresh issues we're aware of that might make it look like a widget has no data when it does and only dsplays that data after a short period.
• For the Floor Plan Map widget, the device pins when clicked does not display the sensor details like name, sensor code etc. We're working on a different display dialog to solve this.
• The conditional formatting of Floor Plan Map pins needs some additional logic to allow for custom color coding.
• The Alarm Count widget although it has a network filter, our team think it would be best to also add a site filter to this widget so we're working on that as well.
• The Sensor Table widget, we're working on expanding its functionality by adding a data export function to the widget, some additional list filters like network/site as well as a quick navigation link in the sensor list to allow users to navigate to any sensor clicked on in the list.
• Sensor summary card widget: We're fixing an issue with the sensor alarm/ sensor alarm acknowledgement state not properly being displayed on this widget.

There might be other bugs/issues not listed above, if you find any please let us know by emailing our team at: support@iox-connect.com if there's a specific widget you think would benefit the platform, please fill out a Feature Request Form.

Add Widgets to Dashboard

1. Put the dashboard into edit mode by clicking the dashboard edit button

2. Click on the + add widget button and select the rquired widget from the widget list.

Floor Plan Map Widget

This widget allows you to add an image or floor plan image and plot sensor pins/locations on that image.

Sensor Summary Card Widget

This widget allows you to see the most recent sensor readings for a specified device. It will also flag if the sensor is alerting or if an alert has been acknowledged. While the dashboard is in edit mode, you can grab and move the widget around or change the widget's size.

Sensor Table

This widget is a table like widget that will display all selected sensors with their most current readings. The table will also show any sensors that are actively in an alarm state.

Sensor Chart Widget

This widget is useful to show recent time series data for a selected sensor. You can select between an area, line or bar chart to display up to the last 12 month's worth of data for a sensor.

iFrame Widget

The iframe widget will allow you to embed a URL right into your IoT dashboard. Very useful for those customers that have an active ioX-Analytics subscription that want to show historical and trend data next to current sensor readings for example. The widget will allow you to embed and iframe any valid URL into the dashboard provided the URL allows iframing.

Headline Widget

This widget allows you to display a customizible headline in your dashboard. Useful if you want to split widgets into sections on the dashboard.

Alarm Count Widget

This widget gives users a quick reference for any sensors that are alarming in a particular network. Users can define alarms for this widget like low signal, low battery or if the sensor is alerting.

Coming Up

We’re actively addressing known issues with existing widgets, and we’re also preparing to launch a new suite of gauge widgets—including tank level fill gauges, circular gauges, and more. Over the next few months, you’ll see continuous enhancements to dashboards, along with new widgets added regularly.

Thank you for your continued support and business.

Analytics Enhancements

Develope's Note: We work diligently to release updates that are reliable and issue-free. However, occasional challenges may arise with new system changes. Your feedback is essential—reporting any issues promptly helps us resolve them quickly. If you experience a problem, please contact our support team at support@iox-connect.com so we can assist you as soon as possible.

For those customers with access to advanced analytics and ioX Insights, here are some improvements made:

Key Driver Analysis

We can use both measure and category fields now as influencing factors in key driver analysis. This allows us to select up to five dimensions and three measures to see how they impact your target metric. This only applies to accounts that have Key Driver Analysis activated. Please speak with your account manager if this is of interest to you.

Interpreting the Results of Key Driver Analysis

Key Driver insights help you understand what’s causing changes in your metrics over time. By analyzing trends, outliers, and unusual events, these insights reveal the main factors behind increases or decreases, making it clear why performance shifts occur.

Viewing Diagnostic Insights

The Diagnostic Insights pane offers a comprehensive details of the Potential Drivers that influence the outcome of the Target Metric and the Possible Reasons that could have contributed to the observed trends in the target metric.

To access the insights, click the Diagnosis icon adjacent to any of the time series insights. 

Data Bars

Data bars are single-point visual elements that help you quickly compare and analyze values within your data. These bars appear directly into the cells, providing an intuitive indication of relative value, making it easier to spot trends, outliers, and patterns. If you need these added to any of your pivot tables please speak with your account manager.

Exporting a Dashboard to CSV

Most if not all of your analytics dashboards should by default have an export function on the dashboard. Simply click on the export button and select the CSV format. This will download a zipped file top your machine containing csv dumps of all of the charts and widgets within your dashboard.

Bug Fixes - October 7th

The recent release of the sensor list enhancements caused some issues with sensor alarm acknowledging, resetting and alert snoozing. The following fixes where deployed:

• Fixed issue where the alert snooze and reset button did not appear when an alerting or acknowledged sensor was selected in the list.

Enhancements

Gateway Record Updates - October 7th

• Improved UI for gateway heartbeat settings. We got rid of the hearbeat slider functionality
• Added new gateway offline notification functionality that will notify selected personnel if a gateway goes offline
• Added new gateway unplugged notification functionality that will notify selected personnel if a gateway goes from line power to battery power

Network List Updates - October 7th

• We added additional visibility on the sensor network list view. It now shows how many sensors and gateways are linked to a network.
• Next month we will be adding a new network record to provide additional visibility on sensor network health, connected devices with quick access to device records.

Enhancements

Develope's Note: We strive to deliver enhancements that improve your experience and maintain system reliability. While every update is carefully tested, occasional issues may arise. If you encounter any problems, please contact us at support@iox-connect.com so we can resolve them promptly.

Sensor List Enhancements

1. Updated sensor signal strength and battery level visual indicators on sensor grid list view

2. Add Network Groupding/Pivot functionaloity to sensor grid list. 

3. Sensor grid/list view filtering has been improved. Filtering a column will now highlight the column. Applied filter(s) will now persist even if user navigates away from sensor list. Filter will reset if colun filter is cleared by user or user logs off.

New Sensor Views Added

We've added two new ways to view and manage your IoT devices. A new sensor card view and a sensor summary table view.

1. Sensor Card View: This view displays sensor summary cards for a better visual presentation of sensor readings, statuses and alarms. It includes quick sensor status filters as well as a network and location filter. This is a very useful view when deplying sensors at a new site. Simply filter on the new network/location and set the quick filter to Offline. As sensors come online for your new site, the sensors will automatically drop off the view.

2. New Sensor Summary Table View: This view gives you quick access to the latest sensor readings, sensor alarms and sensor satuses.

Enhanced Sensor Settings

1. We've added some new improvements to Sensor Settings. We did away with the old sensor heartbeat slider and replaced it with an easier to use and naviagte sensor heartbeat settings function.

2. We've added a new sensor offline notification function. This allows users to set sensor offline notifications by device. This function allows for external users to also receive sensor offline notifications, simply add people to your personnel list and select from the personnel list who should receive the offline notification.

New Configuration Tab

Sensor configuration settings now have their own dedicated tab, separate from the previous sensor settings section. This change enables us to introduce upcoming features, including linear and factor scaling options, as well as sensor certification tracking. These enhancements are expected to be available by the end of next month.

Updated Sensor Create

Some minor updates to the sensor create dialog:

1. We've added a device protocol drop-down. This will be improved in the next month but it will allow customers to provision devices from our new LoRaWAN, NB-IoT/LTE-M and other device ranges very shortly.

2. We updated the UI and layout of fields on the device create dialog with better field alignment. We've also removed the link sensor to asset field from this dialog. Linking a sensor to a location or asset has to be done after create on the sensor record itself.

Bug Fixes

• Improved communication for RF based devices. RF based devices should now communicate to your account much quicker.
• Fixed bug where if sensors or gateways where made inactive and re-activated devices would not come online again and had to be complety deleted and re-added.
• Fixed bug where if sensors got deleted and re-added at a later date, the system would say that the sensor already exists and cannot be added again.
• Fixed issue where if sensors where sent for NIST certification and re-activated, the default heartbeat auto sets to 1 minute. Sensors being re-activated after NIST certification should no longer do this.